Online connection problems on PS5 may not always be the result of the PlayStation Network going down. There are a few steps you can take to solve these troubles on your own if they persist, and it may be as simple as unplugging your router or restarting your console. Here are some tips on how to troubleshoot online connection problems on your PS5. Jump to: Troubleshoot through settings Connect to Wi-Fi Use a wired connection Power cycle your router Restart from Safe Mode Contact PlayStation PS5 Guides How to transfer games and save data How to attach the PS5 base