Skip to main content

Here’s what to do when your credit card won’t work on PSN

Best answer: There are multiple steps to solve your credit card issues, but the first thing to try is removing the information and re-inputting it. This tends to solve most issues. If nothing works, though, you can always grab a gift card instead.

1. Billing Information

The PlayStation Network seems to make everything harder than it should be, with several stipulations in place that need to be followed. If your credit card won't work on PlayStation Network, start with entering your billing information on PS5 or PS4.

To begin, make sure the credit card you're using is either Visa, MasterCard, Discover, American Express, or debit cards with an official Visa or MasterCard logo. These are the only ones accepted on the PlayStation Store, so it's a necessary step if you want to buy any of the best PS5 games available through a credit card.

Your card checks out? Now, make sure that your billing information has been entered correctly so it matches up with your credit card statements. Special characters like slashes or hyphens may not be accepted, so try entering your information without them. If you live on a street that you normally abbreviate like "Rd." or "Dr.", try spelling the whole word out. The same goes for numbered street names such as "second" instead of "2nd". PlayStation Network is extremely strict about this, so even if you normally don't have to include apartment numbers or specific addresses, you may have to in this case.

Remember that only a credit or debit card with a North American billing address can be used on the North American PlayStation Network registration system. If you have an international card, this will not work in North America.

Not sure how to enter your billing information in the first place? Here's how to add a credit card on PS5.

2. Troubleshoot

Your credit or debit card should also support AVS (Address Verification System). This system, as the name implies, is a way to verify the address of whoever is using the credit card. The billing address that you provide needs to match up with the address that your credit card company has on file associated with your card. Cards that do not support AVS may not be accepted on the PlayStation Store, so you'll need to call your card issuer to check if yours does.

3. Launch in Safe Mode and restart

This is the classic "Have you tried turning it off and back on again?" method. Seriously, just try power cycling your console.

  1. Completely turn off your console.
  2. Press and hold the power button until you hear two beeps, one upon pressing it and another several seconds later.
  3. Connect your DualSense controller to your PS5 with a USB cable.
  4. Press the PlayStation button on your controller to turn on your console and access Safe Mode.
  5. Select Restart PS5, which should be the first option on the list.

This will restart the system as normal and you won't need to worry about losing any data or saved settings.

4. Contact Sony

All of the above done? Good.

If you're certain that everything has been input correctly and you're still receiving a message that says something like "Invalid Credit Card Information," you'll need to contact Sony.

Sometimes there's just nothing you can do, and that's where Sony needs to step in. You can find all of the ways to contact them, from live support chats to their official support Twitter account. Generally speaking, Sony has a fairly solid track record when it comes to customer support, so you should not only be able to get in contact with someone, but more of than not, you'll be able to find a solution to your issue.

Screw it: Gift cards

If all else fails or you just don't want to deal with all of the aforementioned hassles, add money to your wallet using PSN cards or PayPal. You can buy PlayStation Network gift cards that range from $10–$100 at your local store of choice or online. You can redeem these by turning on your PS4, navigating to the PlayStation Store, selecting "redeem codes" and then entering the code you were provided from the card.

The gift of cash

PlayStation Gift card

From $10 at Amazon From $10 at Best Buy From $10 at Walmart

A quick and easy way to get money on your PS4

PlayStation gift cards circumvent the annoying issues that can occur from using credit cards. By loading up on gift cards when you need them you are much less likely to go on spending sprees, too.



Source: androidcentral

Popular posts from this blog

How to watch season 18 of Grey’s Anatomy online from anywhere

After last season was cut short, Grey's Anatomy is returning to ABC with brand new episodes and we have all the details on how you can watch the longest running medical drama yet on TV or online. Just as ABC did with season 17 last year, the season 18 premiere of the show will actually be a two-hour crossover event with Grey's Anatomy spin-off series Station 19. While Grey's Anatomy tells the story of Meredith Grey, played by Ellen Pompeo, and the other doctors, nurses and residents at Grey Sloan Memorial Hospital, Station 19 follows a group of firefighters from the Seattle Fire Department. Based on the trailer for the two show's latest crossover event, after a Station 19 fire truck is hijacked, a patient needs to be brought on foot to Grey Sloan Memorial Hospital for treatment. Last season of Grey's Anatomy saw Dr. Meredith Gray infected Covid-19 and while in a coma, many characters from past seasons of the show returned to visit her on a beach. Although Mere

PS5 restocks: Here are the latest PS5 stock updates & how to find one

PS5 stock is selling out fast, so be sure to have your credit card ready. Looking to buy a PS5 ? Well, so are millions of other people, and the stock levels we've seen so far are tight, even nearly a year after its launch. Every time a retailer puts stock up for sale, it sells out super quickly. The longest we've seen them stay in stock is maybe 15 to 20 minutes (usually just a few minutes, though), and that's at random times, so finding one for yourself can be a truly difficult task. Sony warned that it will be hard to find stock throughout the year and well into 2022, but retailers are promising more are coming, and Sony has secured additional semiconductor chips to make them. In our PS5 review, we called it a technical marvel with a groundbreaking controller. After spending a few months with it now, it's nearly impossible to go back to the PS4. Everything about the PS5 is better , from the games to the DualSense haptic feedback . You'll definitely want to

How to watch the London Marathon: Live stream online

While it may have once again been postponed from its usual April slot, the delayed 2021 edition of the London Marathon should have a more familiar feel to proceedings this year - read on to find out how to watch this iconic race online, no matter where in the world you are. This year's event welcomes back ametuar and fun runners after last year's race was limited to elite runners, while a limited number of spectators are set to be in attendance along the 26.2-mile route through the UK capital. 2020 winner Shura Kitata returns to defend his title despite a hamstring injury against a field that boasts seven sub-2:04 marathon runners including fellow Ethiopian stars Birhanu Legese and Mosinet Geremew. Kenyan superstar and Olympic silver medalist Brigid Kosge will also be hitting London's streets once more as she looks to replicate her incredible victory in the women's race last year against a strong field of runners that also includes Ethiopia's Roza Dereje, and

Google Pixel 6 price just leaked — and it's lower than we expected

The standard Pixel 6 may only be slightly more expensive than the Pixel 5. What you need to know A new leak suggests the standard Pixel 6 will start at €649 in Europe. The Pixel 6 Pro could be priced at €899 in the old continent. It also claims that the Pixel 6 series will be announced on October 19. Last week, Brandon Lee from This is Tech Today gave us our first real-world look at Google's upcoming Pixel 6 Pro. Lee has now revealed a few more details about the upcoming Pixel 6 series phones in a new YouTube video. According to Brandon Lee's sources, the Google Pixel 6 is going to retail for €649 in Europe, while the bigger Pixel 6 Pro will be priced at €899. While it looks like the Pixel 6 Pro will be nearly as expensive as the best Android phones from Samsung, the standard Pixel 6 may only be €20 more expensive than last year's Pixel 5 . The Pixel 6's black colorway will apparently be called "carbon," while the green option could be marke