Skip to main content

Vimeo is sorry, and here’s how it’s changing

It said its “legacy policies” were “poorly communicated.” | Illustration by Alex Castro / The Verge

Vimeo has announced that it’s making some major changes to its bandwidth policy, after several creators spoke out about how the company pulled the rug out from under them by demanding large sums of money if they wanted to keep hosting their videos on the platform. The new policies replace nebulous terms with definitive ones, and guarantee that creators will have time to prepare for changes.

In a post outlining the changes, Vimeo says that its new cap for monthly bandwidth use is a flat 2TB. Previously, the policy was applied to users who were repeatedly “in the top 1% of bandwidth usage,” which Vimeo itself admits could’ve been more transparent. The company also says that it’ll alert users when they go over that 2TB limit, so you theoretically have time to figure out how to cut back on data use, or at least prepare for your bill to go up.

Vimeo’s new policies also say that creators will have “a minimum of 30 days” to reply to Vimeo and work out a deal if they are over that cap, and that nothing will happen to their content during that time. Under the old rules, one creator told The Verge he was given nine days to upgrade his account, decrease his usage, or have access to his videos disrupted. Vimeo estimated that his costs would go from $900 a year to $3,000 a year — that’s a lot of cash to come up with in just over a week.

Under the old policy, several creators say they received messages from the platform saying they were using too much bandwidth, and were at risk of having to leave the platform. Many of the creators were paying hundreds of dollars a year so they could use Vimeo to host videos for Patreon, and were shocked due to how few views their content received. (Videos can still eat up a lot of bandwidth even with a small number of views — there’s a lot of data that needs to be transferred if 10 people watch an hour-long concert in 4K.)

They were also surprised that Vimeo was demanding thousands of dollars more a year if they wanted to keep using the service in the way they had been. One creator didn’t realize they were actually uploading to Vimeo when they uploaded videos to Patreon until all those videos disappeared.

Vimeo’s post, written by its CEO, is very apologetic in tone; it even opens with an image of a bouquet of flowers, the universal sign for “I messed up, please forgive me.” But it’s worth noting that these changes won’t necessarily make Vimeo a better option for the creators that were hit with high prices by the legacy policy — Vimeo told The Verge in a previous statement that the “top 1 percent” threshold was already around 2 or 3TB a month. In other words, if creators had to pay more under the old rules, it’s very possible they’d still have to with the new guidelines.

Hopefully, though, the new policy should at least make it so creators don’t have to scramble to lower their bandwidth use or find a new way to host their videos in just a few days. Vimeo also says it’ll give users time to move their videos off its platform if they find it’s no longer working for them.

The company is also working on a policy that will exempt some users from the 2TB cap “as long as they aren’t using Vimeo to monetize those videos elsewhere.” It says there will be more details on that change within 30 days.


Source: The Verge

Popular posts from this blog

Yandex spins out self-driving car unit from its Uber JV, invests $150M into newco

Self-driving cars are still many years away from becoming a ubiquitous reality, but today one of the bigger efforts to build and develop them is taking a significant step out as part of its strategy to be at the forefront for when they do. Yandex — the publicly-traded Russian tech giant that started as a search engine but has expanded into a number of other, related areas (similar to US counterpart Google) — today announced that it is spinning out its self-driving car unit from MLU BV — a ride-hailing and food delivery joint venture it operates in partnership with Uber. The move comes amid reports that Yandex and Uber were eyeing up an IPO for MLU  last year. At the time, the JV was estimated to be valued at around $7.7 billion. It’s not clear how those plans will have been impacted in recent months, with COVID-19 putting huge pressure on ride-hailing and food-delivery businesses globally, and IPOs generally down compared to a year ago. In that context, spinning out the unit could

Slack’s new integration deal with AWS could also be about tweaking Microsoft

Slack and Amazon announced a big integration late yesterday afternoon. As part of the deal, Slack will use Amazon Chime for its call feature, while reiterating its commitment to use AWS as its preferred cloud provider to run its infrastructure. At the same time, AWS has agreed to use Slack for internal communications. Make no mistake, this is a big deal as the SaaS communications tool increases its ties with AWS, but this agreement could also be about slighting Microsoft and its rival Teams product by making a deal with a cloud rival. In the past Slack CEO Stewart Butterfield has had choice words for Microsoft saying the Redmond technology giant sees his company as an “existential threat.” Whether that’s true or not — Teams is but one piece of a huge technology company — it’s impossible not to look at the deal in this context. Aligning more deeply with AWS sends a message to Microsoft, whose Azure infrastructure services compete with AWS. Butterfield didn’t say that of course

Xbox One S vs. Xbox One X: Which should you buy?

http://bit.ly/2v1agl5 We live and breathe tech, and also gaming, with every member of Windows Central rocking either an Xbox One console or PC gaming rig. We've compared and contrasted every iteration of Xbox One to bring you this guide. Xbox One X Raw 4K power From $299 at Amazon Pros Has thousands of games 4K media apps, Blu-ray discs, and games IR blaster for TV controls, Amazon Echo for voice controls Improved HDD speeds for faster loading times Cons More expensive at around $500 RRP Requires a 4K TV to get the most out of it The Xbox One X is the world's most powerful games console, running the latest games with the crispest, detailed visuals on TV sets with 4K HDR support. Xbox One S More affordable From $226 at Amazon Pros Has thousands of games 4K media apps and Blu-ray IR blaster for TV controls, Amazon Echo for voice controls More affordable at around $300 RRP Cons No 4K games Games run worse, even on a 1080p TV The Xbox One S i

Elon Musk sends yet another notice trying to terminate the Twitter deal

Kristen Radtke / The Verge; Getty Images Elon Musk has sent a third letter to Twitter attempting to terminate his $44 billion acquisition of the company . Musk’s legal team cited Twitter’s multimillion dollar severance payment to former security chief and whistleblower Peiter Zatko as a violation of the merger agreement and a reason to end the deal. The letter, dated September 9th, was sent to Twitter’s chief legal officer Vijaya Gadde, and was included in a filing Twitter made with the SEC on Friday (which you can read at the bottom of this article). Last month, Zatko made headlines by accusing Twitter of misleading investors about the number of bots on the service, failing to delete users’ data, and having poor security practices, among other things. Musk jumped on the accusations, citing them in his second termination letter and subpoenaing Zatko to testify in the lawsuit. Zatko was set to be deposed on Friday. Elon Musk sent his first letter of termination in July , say