Skip to main content

Amazon is tightening its ebook return policy to thwart BookTok

Amazon’s Logo
Amazon’s Logo. | Illustration by Alex Castro / The Verge

Amazon plans to limit automatic ebook returns to cases where people have read no more than 10 percent of the book, according to the Authors Guild. The change, which follows complaints that Kindle buyers were returning titles they’d fully read to get a refund, is expected to take place by the end of the year.

The Authors Guild says it reached the deal after negotiating with Amazon executives. Individual authors raised concerns about an uptick in returns earlier this year, noting that Amazon would bill them for any royalties they earned from the books. Some pinned the practice’s rise on the book community of video platform TikTok, and in a press release, the guild blamed “BookTok influencers” for encouraging people to get “free” books by buying and then returning them. Previously, Amazon said it had “policies and mechanisms in place to prevent our ebooks returns policy from being abused.” The company didn’t immediately respond to a request for comment on the pending change.

People can still return books they’ve read larger portions of on Amazon. But according to the Authors Guild, they’ll need to send a customer service request that will be manually reviewed and could subject buyers to penalties if they habitually abuse it.

Liberal return policies have been a perennial point of dispute for authors and other creators. In 2020, Amazon-owned audiobook platform Audible tightened a rule that deducted royalties for titles returned or exchanged within a year from the purchase date. (After the change, authors kept royalties for anything returned after seven days.) Similarly, last year, game developer Emika Games said that the Steam storefront’s two-hour return policy penalized people who made short games by allowing players to buy, complete, and return them.



Source: The Verge

Popular posts from this blog

Cyber Monday Canada: Last-minute deals for everyone on your list

Best Cyber Monday Canada deals: Smart Home Audio Phones, Tablets & Accessories Wearables Laptops & PC Components Amazon products Gaming Televisions Cameras Lifestyle & Kitchen Toys & Kids Cyber Monday Canada is here, and retailers are rolling out the red carpet for customers who want to shop for everything from tech to kitchenware to games and everything in between. Unlike years past, Cyber Monday Canada deals look a bit different than normal. Instead of retailers trying to pack their stores with as many shoppers as possible, we're seeing tons of online deals that you can take advantage of from the comfort of your home. We've rounded up our favorites below, so feel free to browse through the best of what Canada Cyber Monday has to offer! This list is being updated with new Cyber Monday deals all the time, so check back often. Spotlight deals It's a Switch Nintendo Switch Fortnite Edition bundle $399.95 at Amazon It's a Switch.

The hidden cost of food delivery

Noah Lichtenstein Contributor Share on Twitter Noah Lichtenstein is the founder and managing partner of Crossover , a diversified private technology fund backed by institutional investors, technology execs and professional athletes and entertainers. More posts by this contributor What Studying Students Teaches Us About Great Apps I’ll admit it: When it comes to food, I’m lazy. There are dozens of great dining options within a few blocks of my home, yet I still end up ordering food through delivery apps four or five times per week. With the growing coronavirus pandemic closing restaurants and consumers self-isolating, it is likely we will see a spike in food delivery much like the 20% jump China reported during the peak of its crisis. With the food delivery sector rocketing toward a projected $365 billion by the end of the decade, I’m clearly not the only one turning to delivery apps even before the pandemic hit. Thanks to technology (and VC funding) we can get a ri

Slack’s new integration deal with AWS could also be about tweaking Microsoft

Slack and Amazon announced a big integration late yesterday afternoon. As part of the deal, Slack will use Amazon Chime for its call feature, while reiterating its commitment to use AWS as its preferred cloud provider to run its infrastructure. At the same time, AWS has agreed to use Slack for internal communications. Make no mistake, this is a big deal as the SaaS communications tool increases its ties with AWS, but this agreement could also be about slighting Microsoft and its rival Teams product by making a deal with a cloud rival. In the past Slack CEO Stewart Butterfield has had choice words for Microsoft saying the Redmond technology giant sees his company as an “existential threat.” Whether that’s true or not — Teams is but one piece of a huge technology company — it’s impossible not to look at the deal in this context. Aligning more deeply with AWS sends a message to Microsoft, whose Azure infrastructure services compete with AWS. Butterfield didn’t say that of course

iPhone 13 Pro vs. iPhone 15 Pro Buyer's Guide: 50+ Differences Compared

The iPhone 15 Pro brings over 50 new features and improvements to Apple's high-end smartphones compared to the iPhone 13 Pro, which was released two years prior. This buyer's guide breaks down every major difference you should be aware of between the two generations and helps you to decide whether it's worth upgrading. The ‌iPhone 13‌ Pro debuted in 2021, introducing a brighter display with ProMotion technology for refresh rates up to 120Hz, the A15 Bionic chip, a telephoto camera with 3x optical zoom, Macro photography and photographic styles, Cinematic mode for recording videos with shallow depth of field, ProRes video recording, a 1TB storage option, and five hours of additional battery life. The ‌iPhone 13‌ Pro was discontinued upon the announcement of the iPhone 14 Pro in 2022, but it is still possible to get hold of it second-hand. Our guide helps to answer the question of how to decide which of these two iPhone models is best for you and serves as a way to c