Skip to main content

Nvidia update on RTX 4090 GPU melting adapter reveals likely cause

Nvidia has produced a statement on the RTX 4090 GPU and its still ongoing investigation into incidents of melting power adapters.

Team Green notes that a common problem with the reported 12VHPWR adapters which are melting is that they weren’t plugged in properly, and that the company estimates there have been some 50 cases of this worldwide.

Nvidia wrote: “We are actively investigating the reports. We are aware of about 50 cases globally. Our findings to date suggest that a common issue is that connectors are not fully plugged into the graphics card.

“To help ensure the connector is secure we recommend plugging the power dongle into the graphics card first to ensure it’s firmly and evenly plugged in, before plugging the graphics card into the motherboard.”

Nvidia concludes that: “We are investigating additional ways to ensure that the connector is secure before powering on the graphics card.”

Team Green also provided a couple of images to illustrate the adapter being correctly seated, and another where it isn’t fully plugged in.

Analysis: Scale of the problem

Those who have been affected by the melting adapter problem will benefit from “an expedited RMA process, regardless of the cable or card used,” so replacement RTX 4090 boards will be issued speedily to all affected users.

That’s good to hear, as there is the suggestion of user error here, in terms of the adapter not being plugged in fully – but even if that’s been the case, Nvidia will replace the damaged graphics card in question, as Gamers Nexus (GN) clarified. Nvidia told GN: “Anyone who has an issue [with the melting adapter] will be taken care of. We’ll expedite an RMA.”

GN also received an approximation of RTX 4090 units sold thus far (from board partners) and reckons it’s around 125,000 units, which if 50 of the graphics cards have turned out to have the issue as per Nvidia’s official figure, means 0.04% of the RTX 4090 user base have been affected (add your own seasoning, but this gives you some idea that the problem is far from a widespread one).

Nevertheless, it remains a concerning situation, and we’ll be interested to see what Nvidia might advise in terms of the mention of “additional ways” of securing the connector for the power adapter.

Since we’ve started hearing about the adapter not being properly seated as the possible cause of these melting cables, the obvious worry is that even if the thing is connected properly to begin with, if it’s under any kind of strain – and bent round to fit in a PC case against the side panel, for example – there’s a danger of it working looser eventually, and maybe causing a problem.

Hopefully Nvidia will have that further advice on hand soon.

Via Tom’s Hardware

Source: TechRadar

Popular posts from this blog

Uber Eats exits seven markets, transfers one as part of competitive retooling

Uber Eats is pulling out of a clutch of markets — shuttering its on-demand food offering in the Czech Republic, Egypt, Honduras, Romania, Saudi Arabia, Uruguay and Ukraine. It’s also transferring its Uber Eats business operations in the United Arab Emirates (UAE) to Careem, its wholly owned ride-hailing subsidiary that’s mostly focused on the Middle East. “Consumers and restaurants using the Uber Eats app in the UAE will be transitioned to the Careem platform in the coming weeks, after which the Uber Eats app will no longer be available,” it writes in a regulatory filing detailing the operational shifts. “These decisions were made as part of the Company’s ongoing strategy to be in first or second position in all Eats markets by leaning into investment in some countries while exiting others,” the filing adds. An Uber spokesman said the changes are not related to the coronavirus pandemic but rather related to an ongoing “strategy of record” for the company to hold a first or s

Keep your Oculus Quest controllers going strong with these batteries

The Touch Controllers for the Oculus Quest 2 ship with one disposable AA battery each, but once those run out of juice, you should invest in the best Oculus Quest 2 replacement batteries to fill in for them. While the Touch Controllers last much longer than the headset's limited battery, it's still wise to invest in some rechargeable batteries or a stack of disposable batteries to stop your VR sessions from getting disrupted. Here are the batteries and chargers we recommend for your Oculus Touch controllers. Best rechargable batteries + charger Panasonic K-KJ55MCA4BA 3 Hour Quick Charger with 4 AA eneloop Rechargeable Batteries Staff Pick These rechargeable batteries store up to 2,000 mAh of power and can be recharged up to 2,100 times. They can be charged completely from dead or partially charged without damaging the energy storage memory. We recommend buying them with the quick charger accessory, which will get your AAs recharged in no time, but you can also purchas

These Android games support Bluetooth controllers and they're better for it

Gaming is simply better with a controller in your hands. Gaming on Android typically requires you to settle for using touchscreen controls. However, some gracious game developers take the time and effort to add support for Bluetooth gamepads— and we love them for it. Since so few games provide this feature, we've taken the time to test and compiled our list of the best games that let you play with the best Bluetooth controller in your hands. We'd also recommend getting a Style Ring or PopSocket which can help prop your phone up at a good angle for gaming. You might recognize some of these games from the best Android games roundup and for good reason. But you're here for the best games with controller support, after all, so here I present to you the best you can find on the Play Store. The games Call of Duty Mobile GRID Autosport Tesla vs Lovecraft Evoland 2 Horizon Chase World Tour Riptide GP: Renegade Modern Combat 5: Blackout GTA: San Andreas Oceanhor

What ancient advice can teach us about AI

Artificial Intelligence (AI) is everywhere. Siri, Alexa and Google Assistant have become indispensable to millions of users. Tesla Autopilot has the potential to change driving forever. And IBM Watson took a new job providing big data solutions to corporations after its first job was in jeopardy. Those are just the most prominent examples. Helpful applications of AI are being deployed in a broad spectrum of industries, but AI also has the potential to be misused. About the author  Jason Egnal is Chief Marketing Officer at Zenfolio . His background spans a variety of industries, including SaaS, AI, Fintech and Consumer Electronics.  Zenfolio, the website builder and photo sharing site , recently introduced technology that applies AI to assist photographers in selecting the best photos from the thousands of shots typically taken during a photo session. The advanced image recognition technology is tremendously powerful and can make photographers more efficient than they ever d